Case Studies

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Real Results, Real Security

Every client has unique security challenges. Through professional planning, trained officers,
and technology-driven solutions, we deliver measurable results.
Explore our case studies to understand how our services make a difference across different industries
and environments.

Viaduct Harbour

The Viaduct Harbour Marina Restaurant and Bar Precinct bordered by Halsey St, Fanshaw St and Custom Street includes the Viaduct Marina and Princes Wharf operations.

As a destination entertainment precinct, it inherently has its own problems with New Zealand’s drinking culture and its fallout, placing real pressure on business operators to maintain a consistently high standard to represent their business. Adjacent car parks in the precinct were a significant trouble spot with youths gathering to “pre-load” prior to entering their favourite night spot.

Cityguard implemented the ‘Community Patrol Service’ based on the successful Newmarket formula. Experienced officers were selected to work during the day to manage the busy commercial marina and a team of security officers were placed on the Viaduct to patrol all areas and maintain a very high visibility with a proactive stance in dealing with problem situations.

Wynard Quarter

The Wynyard Quarter is now firmly on the event space calendar having already hosted many local and international events, it has excellent dining options, car parks, playgrounds for children and attracts thousands of visitors every week. Cityguard was asked to prepare a security plan for the overall precinct.

We activated a high profile mobile patrol service 24/7 where security patrol staff walk the restaurant precinct and engage with the public and business owners.

We mobilised a dedicated onsite Security Officer, Thursday to Sunday, who walks or rides around the precinct.

We are able to treat the entire precinct from Westhaven to Queens Wharf as one operation, cross training staff and raising the level of shared knowledge amongst key staff, constantly improving our service.

Trusted by Clients Across Industries

Our case studies demonstrate consistent results across offices, retail, precincts, events, and industrial sites. Clients rely on Cityguard for professional, measurable, and transparent security services.